Privacy Policy

1. Information We Collect

Information You Provide Directly

You may provide personal information when you:

• Contact us through our website
• Request information about our services
• Communicate with us by phone, email, or text message
• Begin a loan application on our website and are redirected to our secure application platform

Information provided directly may include your name, email address, phone number, or details related to your mortgage inquiry.

Information Collected Through Our Secure Online Application Platform

When you choose to apply for a loan, you will be redirected to our secure online application platform, hosted by a third party technology provider on behalf of Mylo Mortgage. This system is designed specifically to collect sensitive information used in mortgage applications.

Information collected may include:

• Social Security number
• Date of birth
• Income and employment information
• Financial assets and liabilities
• Tax and payroll documents
• Property information
• Credit information obtained from credit reporting agencies

This information is collected only after you voluntarily submit it through the secure platform.

Information Collected Automatically on Our Public Website

Our public website does not use cookies, tracking technologies, or analytics tools. We do not collect browsing behavior or other data from visitors.

2. How We Use Information

We use the information collected to:

• Respond to inquiries and provide customer support
• Evaluate and process mortgage applications
• Obtain and verify credit, income, and asset information
• Provide required disclosures
• Communicate with you throughout the loan process
• Comply with federal and state regulatory requirements
• Detect and prevent fraud
• Maintain and improve our services

We do not use your personal information for marketing unless you specifically consent.

3. Sharing of Information

We do not sell or share your personal information, including mobile data, with third parties or affiliates for marketing or promotional purposes.

We may share information only as necessary to complete required mortgage functions, including with:

• Credit reporting agencies
• Investors and underwriting partners
• Appraisal management companies
• Title companies and settlement service providers
• Fraud prevention and compliance vendors
• Federal or state regulators as required by law

Each service provider may use your information only to deliver the specific services requested by Mylo Mortgage.

4. Online Application Platform and Service Provider Obligations

Our online application platform provider acts as a service provider to Mylo Mortgage. The provider:

• May process or store information on our behalf
• Must protect your information using administrative, technical, and physical safeguards
• Is prohibited from using your information for any purpose other than delivering services to Mylo Mortgage

We do not store sensitive borrower information on our public website.

5. Text Messaging and Mobile Communications

When you provide your mobile number, you may receive text messages related to your mortgage inquiry or loan application.

• Message and data rates may apply
• You may opt out at any time by replying STOP
• For help, reply HELP

Your choice to opt out does not affect your ability to apply for or obtain a mortgage loan.

Mobile information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. This includes phone numbers, message content, opt in data, and consent records. Mobile information may be shared only as required to provide mortgage services or comply with legal obligations.

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information, including:

• Encryption of sensitive data during transmission
• Secure storage in controlled systems
• Restricted access to authorized personnel
• Vendor due diligence and oversight
• Safeguards required by GLBA and related regulations

While we take reasonable measures to protect your information, no system can guarantee absolute security.

7. Your Rights and Choices

You may request to:

• Access or correct your personal information
• Restrict certain uses of your information
• Opt out of non essential communications
• Request deletion of information when permitted by law

To make a request, contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.

10. Contact Us

Mylo Mortgage LLC
105 Hunters Ln, Suite 106
Friendswood, TX 77546
Phone: 877-695-6123
Email: contact@mylohome.com